I purchased on no. Milton Steel Flask from Big Bazaar Satya nagar on March 09. The Big Bazaar Price tag was Rs 797 as MRP on which a 10 % discount was there. After we got the product at home I was surprised to find that the Big Bazaar price tag was put on the product MRP which after removing your MRP tag it was found to be Rs 693/- of the Manufacurer . On this I shall like to submit that :
1. The retailer is free to put his on MRP but in no case higher than the product original MRP.
2. The retailer in no case should conceal the MRP of the manufacturer which is guide line for the customer as to how much the product is beneficial to purchase from the specific retailer.
3. As done in the present case it is assumed that it is to enhance the MRP of the product from the suggested MRP by the manufacturer.
4. You will appreciate that no product can be sold more than the suggested MRP of Manufacturer.
I feel that the above act is totally illegal and is to misguide the customer by giving the discounts over the enhanced price by yourself. I am forwarding the information to you with copy being filed with the consumer forum.
Thanking you
Mahendra Singh
Copy of the bill , Photo copies of the tag and MRP on the package can be produced.