I bought a xolo q3000 black and used it for 3 months and I was disappointed as the flash light of the mobile was blue. one day, I saw same mobile with my friend and checked it and found that only my mobile flash light was blue and the motherboard had problem, that means, the from the buying date itself the phone was defected. so after 3 months on 28/01/2015 I submitted my mobile for this problem and they gave back on 29/01/2015 but the problem was not solved so I submitted it back again. so after 25 days they gave me a replacement of my black with a white old phone which had scratches and even didn’t had screen guard without my concern. They didn’t even bother to ask me about that. ( my q3000 had a screen guard). I didn’t want that colour so I returned it back and they said it will need some 15 to 20 days.. My question is Why should a customer suffer for this? As it is totally the company’s fault I mailed them three options and asked to full fill one of the below options: 1] provide a new brand xolo Q3000 black in colour with a screen guard and extend my warranty which you spent on the repair work 2] if you cant fulfill the above one then give my money back 3] give me a phone which has a SAME OR BETTER features and specifications than xolo q3000 and extend the warranty you spent on repair work I mailed them this but they are not responding to it. they are not even responding to any of my mails. They have lack of support. please help me. My work has been slowed down due to unavailability of smartphone.

I demand them to provide a new brand xolo Q3000 black in colour with a screen guard and extend my warranty which you spent on the repair work or 2] if you cant fulfill the above one then give my money back or 3] give me a phone which has a SAME OR BETTER features and specifications than xolo q3000 and extend the warranty you spent on repair work.

Email Id: gauravjadhav2410@gmail.