Bought a Sony Xperia Z1 Compact on 2nd April, 2014 ….Had all flaps covered when it accidentally came in contact of water. Still water managed to enter the device. When I went to the Sony Authorized Service centre in my area, Mumbai, they told that I cannot claim my Accidental Damage Protection. Even after I requested many times to log the incident under Accidental Damage Protection, they refused to log it under Accidental Damage Protection… What is the use of providing Accidental Damage Protection while purchasing the phone then? My Ticket ID and Phone’s Job ID for your reference: Ticket ID: 14072605437 Job ID: W114072605437 I need a response please. Urgently.

Regards
chiragperla@gmail.

Wrong battery notification after software updation of Sony Xperia L
Dear Sir, I am using Sony Xperia L and now I have updated the software to 4.2 jellybean. But the phone showing wrong battery notification and the battery level decreasing soon. So please look into the matter and request you to resolve the problem as early as possible. Thanks Binesh

Regards
binesh.9961@gmail.