Purchased jeans under offer buy 1 get 1 thru on line link of YEPME.com order id 13599938 on 16-May-15 Thanking you for timely delivering the product. This is to bring it to your kind attention that basis trailing order the product was under offer bye 1 get 1. However the quantity which is being received is only 1.Why so? To address my concern I called up on 0124 4750200 at 18:00hrs and found that number has changed and should call at 011 6637 xxx at 18:01hrs and it took me almost 20mins to get thru to speak to your fashion representative. Surprise to hear that she claimed that on such offer I should have selected quantity as 2 where as I had mentioned only 1 great….she also claims that it is shown on the website as well…but let me be very clear “no such pop up or disclaimer is shown while transaction” which was claimed as I could have not seen it…this is not done and not acceptable by any means.Just to add up to all this she had informed me to claim Bye 1 Get 1 I need to cancel the order and rebook the same, policy is within 14 days I need to send it back to Yepme thru speed post only and after 30 days I will get the refund for that she requires my bank details another delight rather stating credit will be done to the mode of payment only.Just to substantiate and provide the evidences I had tried to figure out the statement of your fashion representative with the link – http://www.yepme.com/Deals1.aspx?CampId=64711 and the fact is the sight does not show or direct or instruct to edit quantity, even if tried changing the quantity it doesn’t changes online snap shot is attached for your ready reference. Neither I got any appropriate solution to the concern raised nor claim for buy 1 get 1 offer. THOUGH I HAD ASKED HER TO RAISE COMPLAINT WHICH SHE DIDN’T REGISTER. DO I TREAT THIS AS OFFICIAL CHEATING FROM ONLINE ECOMMERCE SITE ADVERTISED BY “SRK”.
Provide another jeans without extra cost under offer an specify the requirement to avoid cheating or fraudulent activity
Email Id: apj.vnj@gmail.