My You Telecom broadband Account no : 1222580 Yesterday on 28th Feb 2015 my total days left was 18 and my balance was only 65MB. Because of low balance yesterday i renewed discover Plan for 6 month but my days has not been added to 198 days. My total days should be 180+18=198. I already discussed with your customer care representative (Service number 2015044810052) on 28th FEB 2015 before renewal of plan and he told me that remaining days will be carry forward if you renew same plan.Because of this i renewed same plan . Please add my remaining days in my account because of your customer care representative shared wrong information about renewal that’s why my days were lapsed. Please provide me my remaining day.
Email Id: sujeet.bhujbal@gmail.com