Hi there, Country club has done fraud with me. My membership no is CCDL03V10LW9221. I received a message from country club representatives saying that we have won a vacation and to collect the vouchers we were being called at some location in Gurgaon(Haryana). I confirmed on phone with them and visited them with my husband. There they started promoting their company and claimed so many false benefits about their membership. They showed us s huge booklet, which had lot of holiday resorts all over world and claimed those were country club properties. When we asked them to give us time and think about it, their representative Pradeep Singhania (9560064234) got furious and told us it was last day and after that day the membership fee will get double. which was a false claim. They sold us ‘white membership’ saying that by this we can book room 2 months advance, we were happy as we did not know anything about availability of their rooms. After this we asked for the kit and booklet which they showed us at the time of selling the scheme. They said we will get the booklet through courier. Now after few days, when we received the booklet, to my shock, it had just few locations and only one or two locations in Srilanka. My pain does not end here. After being deceived, now whenever we try to book their resorts 2 months advance, nothing is available(see attached screenshots). When I tried to contact Ratna(CCIL employee,who sold us)her number was always switched off. when once contacted her manager, we were told that she has left the company and whatever promises she had made, company is accountable for that. It has been 3 years since we have become the members, we could/have not availed any of trips(see attached proof) Since the day we have received their kit we have been calling them up for cancellation of the membership, but that’s of no use. If their properties are booked even before 3 months and number of rooms are not enough to accommodate their members, then why they have befooled us and sold us white membership.
I want my money back which was INR 70000 and interest on that for 3 years.
Complainant Information
name- Sumandeep e-mail suman_deepch1986@yahoo.