I have made an complaint on saturday evening and then on sunday morning I updated in complaint that wire is broken but when their technician came up in sunday eve, he was without any instrument which can join the optical fibre….. what was the use of it ??? He said that someone will come on monday and then he went. Since then i receive a call in morning that they will come at 5 pm or something but now monday tuesday and today Wednesday is also gone….. how much time they need to solve these simple issues ? Its really irritating. My connection took one month of struggle and several calls now these small small issues which takes hell lot of time. Customer care is making false promises

I need 20000 rs. As compensation from them for this mental torture which they are still putting me into. False promises and fraud with customers are few of their unmatchable qualities.