My MTS internet connection was deactivated due to non payment of bills for a month. Afterwards I have paid all my outstanding bill(even for the deactivated period) amount and raised a request for deactivation of my account with the MTS customer care branch. Now MTS people are saying that they will again give me a final bill which I have to pay even though the connection was deactivated temporarily and I was not using it. They said only after clearing that bill amount they will process my request. I feel cheated because I have cleared all outstanding dues. This seems to be a trap by MTS to retain customers by hock & crook who want to want to surrender their accounts because of poor service of MTS.

Acknowledgement of my paying all due amounts and deactivation of my MTS account permanently.

Email Id: imtiaz.ghy@gmail