I just bought two cartoons of D-Link CAT6 UTP cable. One from local market and another from Shopclues Online marketing Company ( Seller/Dispatcher-krishna computers, Krishna- computers shopclues.com, Order No. 96045470 on 28 July 2016, delivered on 8 August 2016) I found too many differences in both of them which are – (1) The locally bought packaging contains D-Link Cartoon with D-Link 3D Hologram and UL Certified 3D hologram, where as the Shopclues bought packaging do not contains any 3D hologram of genuineness. (2) The locally bought packaging contains Packaged in an easy-to-pull box with rollable pvc stand for easier pulling, where as the Shopclues bought packaging cable are rolled in a plywood built roll and cant be rolled in cartoon itself and not Packaged in an easy-to-pull box for easier pulling. (3) The locally bought packaging contains D-Link cable rolled at the end with 305 meter marking as we normally found, where as the Shopclues bought packaging contains cable rolled at the end with 0 meter marking. (4) The locally bought packaging contains label with serial, where as the Shopclues bought packaging do not contains any serial number but contains UPC Code. Shopclues delivered product packet also contains fake brand labeling. (5) The locally bought packaging contains cable with print D-Link TYPE CM 23 AWG 75°C E350461 ETL VERIFIED TO ANSI/TIA-568-C.2 CAT.6 UTP LAN CABLE 0419 DS08153001 as per DLink official specification whereas the Shopclues package contains cable with print D-Link Type CM 23 AWG 75”C <,UL> E340539 ETL VERIFIED TO EIA/TIA 568.2-1 CAT.6 UTP LAN CABLE B1203E012 (D-link not makes CAT6 cable of this specification). (7) The locally bought packaging contains DLink cable wire with proper thickness and properly twisted, where as the Shopclues bought packaging contains cable wire with less thickness and very less twisted. (8) The locally bought packaging contains cable with up to mark, where as the Shopclues bought packaging contains cable with simple and loose insulation with too dark color. (9) The locally bought packaging label contains email helpdesk@in.dlink.com and phone no. +91-832-2856000 and 1800-233-0000, where as the Shopclues bought packaging label contain email helpdesk@dlink.com.in and phone no. +91-832-2885700 and 1800-233-0000. (10) I filled return request after opening the shipment and the return id is 3042710 dated 9 August under return policy. By the overall comparison between two packages it is clear that the delivered item is fake/duplicate D-Link cable.

Shopclues fake delivery video is now live at https://youtu.be/rUEpnH3kRiQ . I consulted DLink Support with photographs and Marketing Manager personally. They clearly reject the product and told that this is a fake product. I consulted to Shopclues Customer care on 9 August 2016 regarding refund and they told it will be done 2 to 4 days and told my case is putted on high priority. After passing 4 days, I again consulted them and they again told me that it will take more time and I should wait till 19 August 2016. Please listen Shopclues Customer Care mobile conversation at https://youtu.be/4RfuwV-m1gA Shopclues is passing time. I have mailed them many times for return and refund. They do not reply when they will return and refund my money. Shopclues has cheated me with their business partner “Krishna Computers, Panchkula” and I am recording all portal activities, mails, phonic conversations in audio visual manner. I have also reserved record of packet opening and product details because I had previously cheated by online companies many times and they refunded me as I possessed witness. I am waiting till patience ends then after I will move to court of justice with proof and claim of all loss and damages occurred due to fraudulent activities of Shopclues. Thanks Prafulla Kumar Muzaffarpur, Bihar

Regards
prafulla.babsoft@gmail.