naaptol – sent another item not give back my money

I have ordered stainless steel dinner set which was displayed on television(naaptol) but they sent another item. When I talked to them they answered very rudely and told that they would not give back my money instead will give voucher. As I not satisfied and I want my money back.My total money is 6796 rupees.item id is 8761. Order no. 8938357 date:18/4/2014. E-bill no.3153 Kindly help me.

It was not the same product shown on tv and glasses are defective

I want my money back Rs. 6796

Complainant Information
name- yasmin e-mail tyasmin60@gmail.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.