My account number with ACT is 956631. I have made a pre-payment of 7072 for 6 months out of which I have used for 4 months with some disruptions in service at times. Last to last Saturday (27 Dec 2014) Continue reading →

My internet is not working since 3 days.whenever I call customer care, they say will be fixed today but I haven’t got any resolution yet. I m into job and it really costs me a lot if I don’t have Continue reading →

Hi, I have applied for ACT Fibernet connection on 16/Nov/2014 and I was assured by Murali (service provider executive) that it will be installed by Thursday (Max). I had made a complaint on 21/11/2014 (complaint no. 0003179848) and following daily Continue reading →

I have been a customer of the above mentioned ISP for more than 18 months. The broadband service they provide has been so inconsistent that it has been affecting my business directly or indirectly. They promised uninterrupted service while their Continue reading →

We have made the payment ACT Broadband on 15/11/2014 and was promised a connection within 24 business hours. They asked for advance payment which I have made the payment for at the same time. And now it is one week Continue reading →

I am facing disconnection problem on and often with the broadband service ACT Broadband have taken full month amount in advance but are not responding for days to my complaint. No one is attending the phone even. Service provider is Continue reading →

I took a broadband connection with them and these are the problems faced – delay in providing the connection – rude field staff – bill settlement delayed more than the agreed time and done only after 50 calls/reminders and Facebook Continue reading →