Respected sir,
I am very much frustrated from my bike purchased from Hero Honda from his
Roorkee based dealer UP automobiles in Haridwar Road.

I purchased my bike against invoice no. 2997 dated 1.10.2010 and from day
one I am facing a lot of problems some of which are mentioned herewith for
your reference as:

Same day on 1.10.10. my bikes’s front tyre was having very low air pressure
and when I approached to dealer for repair they did not fine any leakage in
that tyre and again filled the air which waagain become very low in a few
minutes so they replaced new tyre and tube the.

0n 08.10.10 my got bubbling and I again approached to dealer and then they
replaced my back tyre and tube . They did not described any cause of that
to me.

Then on date 23.10.10 leakage of oil from engine occurred and continousely
leaking even today also. And when I have demaned to replace the bike now
then works manager and above staff trying to convince me by replacing this
only. Even after few hours battery of this biker fully discharged . Dealer
re-charged it but did not replace it. Shelf problem is also occurring in
this bike.

Hero Honda is not taking any action for the replacement of my bike. I am
frustrated after investing a huge amount which was saved from many years to
purchase it.

I have been insulted by my Hero Honda staff many times because I am a very
small person and do not have approach of big person. Hero Honda is saying
this bike will ot be replaced where as I need new one and request you to
strict action against hero Honda and make my bike replaced.

WAITING FOR JUSTICE.

Yours faithfully,

Ganesh Rana
Gali no. 12, krishna nagar,
Roorkee
mobile no. 9568133987