Refund from Paytm Payments Bank

I made three payments on 4th Nov 2020 through Paytm payments bank to Mpocket. I got the message that all payments were done. But one payment was not done which is worth 9400-/ it is my one month salary Later when I checked the message it was that your money will refund within 7 working days. But I didn’t receive money till now Paytm customer care people are not getting a solution for me Please help me Thank you Yours faithfully Karthik .k 13-April-2021

Regards
kandukurikarthik52

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