What do you mean by clear? You people do not support on chat so that we can provide you as many pictures as you want. After 6 to 24 hours, you ask us to provide pictures. Sometimes you ask us to provide pictures of missing items as well???!!!!!!. Let me tell you I have lost trust in Swiggy. Your support is very poor. 100% time you give excuses. Even if the item is missing you dont refund. IF I were in the restaurant I would have got the replacement or refund… by mistake i subscribed for binge . . but you never resolved any issue. either provide the right item or refund it

On Fri, Oct 1, 2021 at 9:57 PM Email Support wrote:

Dear Customer,

Thank you for writing to us regarding your Order #116155807944.

We’ve checked the image provided by you and we’re afraid it did not pass the checks we ran before disputing this order with the restaurant.

While we continuously work on minimizing such missteps going forward, we also request you to capture and share a clear image, if you ever experience any such issues with the food delivered to you. Having adequate evidence certainly helps us understand where we’ve let you down and take the required actions to fix it.

We look forward to your response.

Warm Regards,
Swiggy Support Team