I am complaining here because my problem has not been sorted out. I bought 3 no of idea with the assurance of CUG that if we call on these three number, no charges will be given. But, I have been paying the bill since I took the number. They are not willing to activate my CUG. These nos are 9873651490, 9015479330 and 9899093792. When I called customer care to check whether CUG is activated on this no they said no. I asked them what should I do then? They asked me to go to idea Showroom. I went there 12 times for the past 12 months to add my no in CUG network. Idea showroom person said we cant do anything. Consult the person who sold you number. I am incapable to find him. I complaint many times here and there but nothing happened. And they are charging very heavily on these numbers. Over the years, I have been paying amount on the services which I was assured to be free of cost.I simply want my numbers to be included cug network: 9873651490, 9015479330 and 9899093792.

I went more than 12 times idea showroom at kalkaji and Nirman Vihar. Almost, 30,000, I had paid for these numbers which would have been free. Abused by customer care many times. I am unable to calculate the harassment of one year and money I spent on it.

I want whatever the amount I paid over the years on these numbers back with interest and all my numbers should be included to CUG Network as well

Complainant Information
name- gautamku12