I am getting 500kbps download & somtimes 0 kbps upload speed on 3G network.I logged a complaint 51667955 and I am asking them on mail if my complaint is closed and date of closure but no one is explaining me about my complaint. Somtimes they call me and say that’s the max speed I can get on 3G network. I have pasted my mail for your reference From: satyaanand1@yahoo.co.in To: 121@in.airtel.com Cc: Sent: 03/08/2013 02:39:46 PM Subject: Re: 9945422688 / 51667955 / 51762322 [|BAL|Qrc101081312082218740913|] Hello Team, I still didn’t get my answer. I have been asking regarding ticket number 51667955 but you have been responding regarding 51762322. I didn’t log 51762322. My questions are mentioned below, Please help to answer the same. If I still don’t get response from you I would be forced to go Legal. 1) What is status of my ticket 51667955. If its closed when was it closed, please provide me data and time. 2) How much is minimum data speed a customer should be getting on 3G network. 3) In your response you have mentioned that your network engineers surveyed the site, please let me know data and time when engineer surveyed the site and the address where he surveyed. 4) If you have some infrastructure issue why should a customer suffer / pay for it. I am paying the rental and I must get at-least minimum speed that is as per the norms. I hope you would respond to this email as promised by supervisors available for voice support. Regards, Satya Prakash

As I am getting upload speed of 0kbps at time while making online payments at times Transaction fails off, I am afraid I might undergo Financial loss because of this. At times I work from home and due to connectivity issue my manager thinks I am giving excuse and this may impact my career.

I want proper network speed else no payment.

Complainant Information
name- satyagurung