1. I have taken screening for Denmark and Canada by paying Rs2000/- and screened eligible for both the countries. 2. I was in Bangalore and I have signed up with Y-Axis, Bangalore on September 30, 2011 by paying an amount of Rs. 56,100/- after signing the terms of service agreement where information related to service deliverables & refund clauses were clearly updated. The basic requirement for CANADA PR as follows: a. I am required to score IELTS b. I am required to secure 7 Lakhs funds c. I am required to have a valid passport (My passport was about to expire) However, without informing and knowing the status they have misguided me to just sign with them as there is an offer going on. That time the CAP was already opened and many applications filled. 3. My application is transferred to Hyderabad office for processing. As the CAP is opened already, I have to travel Hyderabad & approach Y-axis personally to get clarifications. I had applied IELTS, fresh passport and struggled a lot for funds. 4. After the sign-up, our process consultant has not helped regarding the documentation, process & CAP updates etc. 5. However, I was able to complete all the requirements in the month of November and visited Y-Axis with all required documents. But the consultant had misguided us to submit “University transcripts”. So I had to wait again for applying university transcripts for one month. 6. On 14 Dec 2013, when the CAP is about to close the Y-axis manager had called me and intimated to submit the application immediately without “university transcripts”. He had informed that those are not mandatory for CANADA. I am surprised with his words as I have wasted one month of valuable time for transcripts. 7. Due to the urgency, I have taken flight and travelled to Hyderabad and submitted application with all requirements. The application with complete set of documents was dispatched to CIC on December 15, 2011. 8. I have paid Rs2500/- for notary service, and Rs100 per document extra. Also, I have paid courier charges of Rs 1400/- 9. However, unfortunately, the application was returned from CIC in the month of February 2012. Stating that the CAP is over when the application is reached. At this point of time, I am agreed to wait till next CAP i.e. June 2012. 10. In the month of June, I was again asked to get all the certificates and to take a demand draft. And I have submitted all the documents to Y-axis in original. 11. In the month of July 2012 Canadian immigration authorities had announced temporary pause, due to which the application intake was stopped. At this point of time, I was offered conversion option to other countries was offered to you (75% of the consultation fees). However, I had denied paying extra amount for other country. 12. Later, in the month of January 2013 – Canadian immigration authorities had announced new selection system and my profile did not exist in that. As Y-axis has not provided any kind of service for me, I have

1.I am looking for my expenses back with applicable interest 2. Damages for loses mentioned above

Complainant Information
name- peter.pothula