I am regular buyer of Pluss garments .In 2010 the same situation came where jacket was in form of rugstorn to pcs The Pluss group after lot of pursual changed the jacket. similliar situation has come again now they are refusing to change the expensive trouser which is few month old that is torn we have purshsed the trouser from other brands lakshita etc butthis type of thing has not occured that too at half rate. We thought the ppluss group (shiva internationa is taking so much money they will give good quality but it was reverse the factory do not take responsbility and refuse to refund /replace with trouser ________________________________________ From: TEKCHANDANI, DHEERAJ Sent: Tuesday, October 15, 2013 2:29 PM To: ‘sangeeta@shivainternational.com’; ‘plussjanak@yahoo.com’; ‘sandeep@shivainternational.com’ Subject: Replacement of torn Trouser Importance: High Dear Ms. Sangeeta, We are one of your old customer of Pluss .Last time we had purchase from Pluss Rajouri we had the complaint regarding jacket which was replaced and assured that this thing will not occur again and have been told not to quit using pluss garments which we obeyed but this time the same problem has occurred once more . The condition of trouser is worst it’s literally torn. We have bought the expensive trouser from Pluss Janak from Janak puri Distt. Centre thinking of good quality an expensive stuff amounting nearly Rs.1600/ but we never thought that it will be like this You are requested to kindly replace the trouser at earliast Thanks with Regards Dheeraj

i want money Rs. 2100 to be refunded

Complainant Information
name- sandhya