Please refund my amount for PNR no.4154887106, DOJ 04-11-2013, TRAIN NO:18048 FROM: BZA TO: CHE as the train cancelled, but still im not received my refund and im unable to file TDR within 3 hours,due to already i started journey one day before from newdelhi. My question is if service was not provided, then why they are waiting for customer to file TDR.

1. I want to refund money. 2. It should be benefical to everyone, i.e., if train was cancelled, then automatically refund amount should come in customer account (if booked through IRCTC).

Complainant Information
name- PNBRAM