Aircel – unauthorized Deduction of balance refund amount

I want to know the reason for the deduction of amount as Top Up monthly rental for the following months (Aircel- Tamilnadu- Chennai -Postpaid connection-9791545040) 1) Bill dated 15.07.13, Rs. 4.49 was deducted. 2) Bill dated 15.10.13, Rs. 67.41 was deducted. 3) Bill dated 15.11.13, Rs. 67.41 was deducted. 4) Bill dated 15.12.13, Rs. 67.41 was deducted. 5) Bill dated 15.01.14, Rs. 67.41 was deducted. 6) Bill dated 15.02.14, Rs. 41.31 was deducted. The total amount is coming around Rs.316. The amount reversed to me till date is Rs. 242/-, after raising complaint with appellate authority having query number ERN-1038056-MFF4RT. The balance amount is not yet credited. Initiate refund for balance amount. Regards S. Alavudeen

Refund of the balance amount with proper explanation stating the delay of refund and inappropriate response by appellate.

Complainant Information
name- alavudeen

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