I had registered a complaint for my Samsung air conditioner which was not working properly at that time.My complaint was forwarded to Samsung service center(whose address is mentioned above) by Samsung company.But after the complaint was forwarded to service center the people over there did not paid attention to it and kept on neglecting that complaint.they were not responding to my calls.When I personally visited there(service centre) to enquire for my ac delievery date they talked very badly.First they made me wait for half an hour and then asked about my problem even though they are free over there.Then the owner of that service centre told me that your ac is not repaired now and its impossible to repair it today.I told him that you promised me to return it today repaired and tomorrow is sunday which is not the working day of your service centre so I expect it to get back on Monday.Then he replied that it will not be repaired on Monday,tuesday and Wednesday and it might be repaired on thurday or Friday.After listening to our conversation all the staff sitting over there laughed which was very insulting.When scolded(told to report this kind of behavior to Samsung head office) by me he accepted to return it on Monday.All this Behavior was very bad from his side and his tone of talking is also very insulting and humiliating.

Strict action must be taken to the owner of that service centre whose name is Mr Shahid who talked to me so badly.

Complainant Information
name- pranabpratik e-mail pranabpratik@gmail