Myself Lakhmir Singh. my Cell no. is 9911135164. I am using idea no. since 5 years. but Last two month I am suffering from My Telephone Service provider i.e. IDEA .
They activate any services like Cricket Alert, Summer contest, Traffic alert etc (4 to 6 times in a month). last two month. When i am logging any complain against them they simply says that This service will activate from customer End not from our side. while real things are opposite. Now they are also Implemented Late fine charge due to no payment of Bills.Now they Suspend my No. due to No payment of Bills. first they told me that we will reduce your bills but now they are not agree to reduce my bills due to which i don’t make any payment. still One service is also activate last 20 days. If i deactivate this alert then they will automatically activate another alert.
I don’t know Why they are doing like this. It happen first time in 5 years.
Sir Kindly Give me appropriate Suggestion that What Should I Do Now??
One more thing When i am trying to talk Ms. neha sagar on this No. 9990555555, Ext. 6888 Nobody pick the phone neither in customer care nor Neha Sagar.
I tried continuous 4 Days 5 times in every day.
I activated DND before three Years now sombody in customer care saying It’s not Activated on my Cell phone. after activating DND I regularly receive messages from Different-2 Vendors. I had complain so many times regarding this but Still I am not Getting any Solution.
I don’t know Why you have started this HELL services. which cannot give the Benifits instead of giving benifits it’s giving Pain to customer.
My reference ID in customer Care is :
Cricket Alert: 96826478
Traffic Alert: 96770520, 76703913, 97329905
Summer Contest: 96645308
97619418
97519038
97640990
97993668 4th July
97992920
97825130
97823528 24Jun.
97778057 22 Jun.
97640990 12Jun.
Still i am continuous receiving automatic activation of services from IDEA. while I told him about this.