Why Jio 4G Not activated After Buying Lyf Mobile?

I have brought one LYF mobile from amtala shop (South 24 pgs wb) before one month but the Jio 4G SIM has not been activated till now.I have communicated with customer as well as amtala shop nobody is responding properly. Kindly resolve the matter on an urgent basis. Name: Souptick Mandal Jio mob no: 7003514853

Regards
samprikta.mondal@gmail.

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