My mobile giving repetedly msg “SIM FAILED” “INSERT SIM” etc. On contacting with Customer Care they told that SIM became scratched. Hence contact local distributor for issue of duplicate SIM of same number. I have given the required paper to Sri Krishna Distributior of Airtel Bhagalpur (Bihar). Against the normal charge of Rs. 25/- he has taken Rs. 50/- from me and inspite of that my new SIM could not get started. On contacting him again he told that it cannot be done and you have to go to PATNA. He has given me New Sim No 89915211000086290986 and taken back. I want to know how can I get the new Sim of Airtel imdtly because it is my only one number and I have many work from this. If you did not solve my problem I compelled to change the company imdtly. Please reply on my mobile No 9934453124 followed with written reply in my mail id