On 15/08/2009,I bought a red coloured dress material from PUJA Shop No. G-116,Dakshinapan Market Complex,2,Gariahat Road South,Kolkata-700068 for about something more than Rs.1200/-.I have the cash memo with myself.After wearing the new dress forjust for about a couple of hours, the whole dress was spoilt with the red colour leaching out to the other parts of the dress. After the Puja festivities,when it was brought to the notice of the shop people ,they turned us away roughly point blank mentioning that goods once sold cannot be taken back.It is obvious that the customer has been duped into aceepting a substandard material inspite of being assured that if any problem arises with the goods bought,they would be taken care of immediately.Infact the whole Dakshinapan Market Complex Authority is to be blamed for letting such a shop operate in their premise.I had also bought two other dress materials from two other shops in the same market complex and I have absolutely no complaint against them.I sincerely hope that some positive action be taken against such shop owners for duping and harrassing the common people.