India’s Largest telecom Service provider Bharti airtel has one of the Worst Product Managers Running its Portal for Customer Care. On a weekend when users like me find time to settle all the bills and take off for the family outing, we find this Airtel Online Bill Pay Module Down. This has been the case from over past 5 years according to quick search on the Internet. Read bad Experience about Airtel bill Pay here.

Today when I clicked on the “Pay Now” button, I am getting the following error as shown in the screenshot below.

With such third rate e-commerce infrastructure and management at Airtel, I have a simple advise to Sunil Bharti Mittal, give up on Airtel Money Dreams, you don’t know how e-commerce works. You should be making money seamlessly while sleeping. Get some Product Managers from Amazon, Seattle and see where your company stands.

Now with an onslaught of Reliance Jio Infocomm, Airtel will have a tough time managing Poor Network and Billing systems and increased competition from Reliance Group Companies.