Dear Sir This complaint is in regard to Airtel Mobile services started by Mobile company itself on mobile number 8146582xxx. Sir, Internet services on the above said mobile number was started by airtel company itself since last a few months. for which i was supposed to pay Rs.625 for 6 months. and monthly rental too. I was paying money since last a few months. my Father is using this number. He repeatedly asked me that how so much of bill came? when inquired, probably last month (the recording of which would be certainly available with company itself, that they record for internal quality improvement), the senior official agreed that the services of internet were commenced by company itself, for which the extra paid money will be waived off in the bills to come. A few days back i got mesg stating my bill of Rs. 300, and whence i called up at 121 today, the senior official stated that no money was waived off at any time and we are supposed to pay this bill. Kindly inquire in the matter with a stern action against the company as they started services on their own and start charging customer for additional money. this is hereby mentioned that from our side there was no request put forward to start with any additional services. Hope you will look in the matter asap. REGARDS AR. RAWAL SINGH AULAKH ASSTT. PROF. DEPT OF ARCHITECTURE GURU NANAK DEV UNIVERSITY AMRITSAR 9501032589

settlement of extra paid money

Complainant Information
name- rawalsingh e-mail rawalsinghaulakh@rediffmail