Airtel Complain Reference # CCNOR3121925226500; phone number in question 9980025687 No Action on my complain to fix signal issue at a location in Sasaram, Bihar. Overall, Airtel has bad network in the whole town after the launch of the 3G services in the town. Both 3G and 2G services have been affected and we experience a large number of call drops, unclear conversation and frequent out of coverage on phones. I made a complain about a month back and did not find any solution from airtel, in fact they have not at all reacted to the complain . Here is the text of communication with Airtel \ Namaste! We understand from your previous e-mail, with a question regarding voice quality and network issue while on roaming for your airtel mobile 9980025687. We thank you for writing to airtel and the opportunity to assist you. We regret for the delay in replying to your mail and regret the inconvenience caused to you in this regard. We wish to inform you that, airtel has a very robust network and we have the best in class infrastructure deployed to ensure continued services to our customers. Despite the same, a network issue may be faced in some cases due to several reasons like location of a building, topography, climatic conditions, the handset quality etc. We request you to revert with below mentioned details to better assistance in this regard. Complete Address with landmark (stree, city, state) Problem since when Handset model(s) Number of signals Alternate contact number Problem type (incoming calls, outgoing calls) Problem Numbers Impacted floor Once we receive the details, we will attend to the issue immediately. We hope that we have been able to assist you suitably. Please do write in for any further assistance. Yours Sincerely, Lokesha P Customer Care Bharti Airtel Limited 62176289 Click here to provide feedback Your response will help us to enhance your experience with Airtel.

Fixing of the issue all through the town, specifically at the following location Complete Address with landmark (stree, city, state): 246, Shahjuma Mohalla, Sasaram, Bihar, Near Old Electricity office Problem since when: 3 months, since the launch of 3G services Handset model(s): Samsung Galaxy Tab P7500 Number of signals: 0-3 Alternate contact number: 9663552448 Problem type (incoming calls, outgoing calls: both Problem Numbers: 9980025687 Impacted floor: Ground Floor I demand a compensation of Rs 500/ per month until the issue is not fixed since December, 2012.

Complainant Information
name- ahzam