Airtel – mobile portability problem

my mobile number is 9716940801 for that I applied for port out for airtel connection through their official website. I recieved a call from ruchi and she explained me plans. on 30/09/2013 she sent her executive to collect 250/- and documents needed for process. I agreed to pay amount but to send documents I preferred via email. so the guy collected money and I sent documents through mail. on 13/10/2013 I received message from Idea which were my previous service provider that port out has been done successfully.but when I insert airtel sim that shows registration failed. upon confirmation through airtel I went to the center but they told me they could not find my detail.after heaps of efforts I am still nowhere. even their nodal team is not helping me out. last conversation from their side were on 20/10/2013.

I want to port in to anohter provider but before that I need to know exact status for this number. my alternate number is 9911070691.

Complainant Information
name- anayaa

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