October 10th 2014 7:01AM -7-07AM – Logged in to the Amazon.in searched for I-Pad 1. Apple iPad Mini (Space Grey, 16GB, Wi-Fi + Cellular) Price : 13999 2. Apple iPad Mini (White Silver, 16GB, Wi-Fi) Price : 9999 I added option 1 and added to cart made payment Order no 171-2149707-1828315 with Total 13999 and INR 354.97 for shipping and handling Total: 14,353.97 @ 7:08 AM – I received a mail from Amazon about order confirmation @ 11:54 – received an e-mail stating “We’re writing to inform you that your order 171-2149707-1828315 from prince distributors has been cancelled because the price for the item(s) was not set correctly by the seller.” @ 8:00-PM (Approximate): I called customer support regarding this issue “as I booked the product in the offer, The reason given by customer support service and their senior supervisor: 1. The product price increases during the Payment process 2. Price for the item(s) was not set correctly by the seller Two conflicting reason for the issue!!!! @ 9:40- got an auto generated mail triggered by customer care agent shown below: Order ID 171-2149707-1828315: 1 of Apple iPad Mini (Space Grey, 16GB, WiFi + Cellular) [ASIN: B00HMMSPHY] – Begin message – Hello, We’ve been contacted by one of our mutual customers regarding an order placed with your store. Below is the information provided by the customer: Order#: 171-2149707-1828315 Item: Apple iPad Mini (Space Grey, 16GB, WiFi + Cellular) Reason: address change Details: customer has already contacted you regarding address change so if it is possible for you guys to change this address please try to deliver this order id 171-2149707-1828315 to this new address

I don’t want refund, i want product, i want Written apology from their senior management team as well as compensation of 500000 INR what valuable amount of working hours and work i lost as well as frustration.

Email Id: chandan567@gmail.