Dear Sir,
I bought Skoda Laura 1.8 TSI Petrol in 29th Jan 2010 Bearing No. HR 26 BB 1637. I drove the car hardly for 1900 KM in 3month and on 25th April I had problem in Clutch Plate. When I took it to work shop I was told that clutch plate has worn-out but it is not available in entire Delhi&NCR. I was given date of delivery by 30th April. On 30th April I was told that Clutch plate has come but Skoda Engineers have recommended changing the Fly Wheel also, which is not available in India itself. The car will be delivered on 5th May. On 5th May I was told that it will take 15 days for Fly Wheel to come, however Skoda has allowed us to deliver the car immediately after changing just Clutch Plate. To my surprise when I went to service centre on 6th, I was told that the Clutch plate which has been orderd/Recived is not the one which is required. Now as usual this clutch plate is also not available in India so it will come only on 12th/13th so vehicle will be delivered by 14th. Ultimately the vehical was deliverd on 18Th May by panalising me with Rs. 54000 for no fault of me. I am very much sure that there was somthing wrong with Fly Wheel, because of which the cluch plate has worn out so badly. Sir mine is self driven car and I have been using differnt cars since last ten years. How suddenly I can drive so badly my own car.
I want to Know from Skoda officials via this forum that if nothing is available in India than Why they Sell Vehicle in India Cheating Customers for their Hard Earned Money. If the company will take any action to against their whole system for such type of Negligence and Casual attitude. I request this Forum to take up this with Skoda to replace my parts FOC and compansate me for the Harassment and mental torchaer Given to me.
Regards
Ajay Nashikkar
9971992094