Balance Cary forward MSIDN-8763594954

MSISDN-8763594954
I have recharged Rs.400/-(RCV) in the 1st Week of January-2012 in my above Data Card. After such Recharge I have found my previous balance of Rs.834/- not carried forward and I have received the value of the present recharge only.

Please clarify why this has happened. I have lost such huge amount. In case of any error please arrange to add back my previous balance & confirm.

Thanks
Tanmay Roy
9861019523

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