Myself and my friend saw in BSNL official site that with recharge Rs. 571 we can get unlimited BSNL to BSNL call all over India. So we recharged with Rs. 571 to get avail this offer on 17th of june, 2013. But we are not getting this offer. We only get 500 minutes free on this Rs.571. When we asked the BSNL office they are telling like this offer is changed. But the problem is they did not updated the website so,in the official site still it is showing the old offer. For us this new offer is not useful,so We do not need the new offer. We only need the old offer which is still showing on the BSNL website. Or we need the money back. Please Help.
We want any one option of the below 1. Give the old offer which is still showing in the BSNL official website. Because BSNL company does not updated their site so, that is not our fault. 2. Return the cash. 3. Credit my BSNL number account with the same amount.
Complainant Information
name- Mrinal_Maity