The WLL instrument provided to us had gone dead and the BSNL officials of K.K.Nagar, Trichy had asked us to handover the Instrument to them and same was done on 16/04/2010. They said the Instrument is under repair for the past one month and we are not able to use Internet for one month. Whenever we call the BSNL officials, the stock reply is it is under repair. Further probing gets retaliation like Do you want us to repair the instrument or keep on answering you about the status? If you keep on calling, we cannot repair the instrument and you can cancel WLL.