RESPECTED SIR,

I’M HAVING A SERIOUS PROBLEM WITH ” AIRTEL” IN KOLKATA. MY CELL PHONE NO: 98317-17714 IS IN OPERATION FROM LAST 4 YEARS WITH LIFETIME VALIDITY.

SIR, WHEN EVER MY BALANCE IS MORE THAN RS 30-35/- , THE COMAPNY AUTOMATICALLY SUBSCRIBE MY NUMBER FOR CALLER TUNE AND DEDUCT MY BALANCE. WHEN I CALL THE CUSTOMER CARE AND ASK THEM ABOUT THE ISSUE, THEY SIMPLY BLAME US ( THE SUBSCRIBER) FOR MAKING THE MISTAKE FROM OUR SIDE…..

SIR, WE ARE EDUCATED PEOPLE AND KNOW HOW TO OPERATE A CELL PHONE….. SO HOW CAN THESE CUSTOMER SERVICE EXECUTIVES BLAMES US…..

AND THIS PROBLEM IS NOT HAPPENS FOR 1st TIME, I HV BEEN SUFFERING THIS PROB VERY OFTEN, WHICH FORCES ME TO LODGE A COMPLAIN IN CONSUMER FORUM…

CALLER TUNE IS AN ADD-ON SERVICE AND ANY CELL PHONE HOLDER IS NOT FORCED TO SUBSCRIBE THIS SERVICE….. LIKE ME, MANY OTHER PEOPLE HAD BEEN SUFFERING FROM THIS FORCEFULL SUBSCRIPTION AND LOSING THEIR HARD EARNED MONEY WITHOUT THEIR FAULTS.

BEING A CITIZEN OF THIS COUNTRY…..SIR, I EXPECT A SOONER AND STRONG ACTIONS WOULD BE TAKEN FROM THE FORUM TO STOP THIS KIND OF CONSPIRACY & HARRESSMENTS BEING MADE BY CELL PHONE SERVICE PROVIDERS.