I gave still in warranty Karbonn A21 for repair due to speaker phone, hand free connector not working on 7th Dec 2013 at karbonn Service Center- Mobile Seva in Bangalore. I have been told that board has a problem and it should go to Delhi for repair and asked me to come back after a week. Since then I have been visiting the service center every one week, but to be told that come after another week. I am without my mobile for more than a month now. I even complained to Karbonn thru email: info@karbonnmobiles.com. I was told that handset is in observation with service center and asked me to contact. Post this I went to servcie center twice but they are saying the they have to got replacement part. Details as in Service Center copy: JobSheet No: KJASPKT0341213K379 Date: 2013-12-07 ASP Code: KJASPKT034 Service center name- Mobile Seva Address: B-125, 6th C Main Road, Jayanagar, 4th Block, Bangalore Customer name- Srinivasa Acharya Contact No: 9449902345 IMEI Number1: 911240900244419 IMEI Number2: 911240900244427 POP Date: 2012-12-12 ASC remarks: SPEAKER, Handsfree Connector not working.

I demand replacement Karbonn A21 mobile till they service the defective one or return of money I paid towards buying the mobile with one year depreciation.

Complainant Information
name- rsacharya