Hi, I, Alok Shrivastava, had given my mobile Karbonn S1 Titanium for repair only after a month of purchase since then it is with company service centre to repair. Its 66 days now as on 07/01/2014. I had bought this mobile to get updated with latest android phone. But as company has not given me service on time and as there is new update to the android my reason to purchase new mobile has been wasted, I request you to please help me get a waver from the company to send me a new handset with latest android of the same budget and same configuration as the handset I bought now has old OS because the company has took 66 days already and still counting. Below are additional details which you may require for further investigation: Job sheet no:KJASPMH0461113K14773 ASP Code: KJASPMH046 Date submitted: 01/11/2013 Name of service centre submitted: Technocraft Technologies IMEI ESN 1: 911305350959475 IMEI ESN 2: 911305350959483 Regards, Alok Shrivastava 09665889xxx

Request you to please force the company to send me a new handset with latest android and same configuration of my phone as my reason to buy this mobile was to use latest android which got failed due to pathetic service.

Complainant Information
name- AlokShrivastava