I have purchased new connection broadband+ on dated 31-10-2009 mdn no.9327924387 plan- 512 MB free/month, rent-Rs.499.
At the time of purchase I am informed by webword person and also call center 30 days rent free and 10GB uses free only for first month after that usage u will be charged at 50pc/Mb. After one month u have 512 MB free usage every month beyond this usage u will be charged at 50pc/Mb.
My first bill generated on 18-11-2009 Rs. 00.00 (18 days bill ) in which rent of 18 days Rs.289.74 and uses of 7682 Mb and less monthly usage allowance 297 Mb (as per my plan) total 7385 Mb chargeable is way off. But in 2nd bill, generated on 18-12-2009 Rs.199.60 (rest 12 days free rent) discounted and rest free usage(from 10GB) 2558 MB aproximate is not discounted.Only 512 MB(as per my plan) less in total 4970 Mb and charged for 4458 Mb.
After discussing on 23/12/2009 with customer care on phone no.-02230388303 I was said that first usage given in first month is not a scheme it was given to u for goodwil bases.
Please look in to the matter.