I want inform you regarding my recent purchase experience with GM & team cheating done with me by the dealer Venus Bhubaneswar , From Online verification I know that , in LS model seat height adjustment is available . but during delivery I didn’t found that and the sales person confirm me that this is new model & 2013 Model . but I found that car model is 2012 after verification from customer care , after 1 day of vehicle delivery I found that water is pouring from roof inside the vehicle , which was rectified by some glue or what not inform to me , same is told to the dealer if any further any leakage found I will return that vehicle. My great concern is :- 1>Why the dealer give me April 2012 model vehicle & told me that this is new 2013 Model. 2>Why seat height adjustment is not there , where as it showing in feature in Chevrolet India website . 3>Why form roof top of the car water leakage happened in a new vehicle. 4>During delivery I found that in left rear seat door a scratch is there which was informed to the dealer sales person. Now I am requesting to you , would you please look into this matter . If nothing can’t done please take this car & refund my money . Details:- Name :- Rakesh Kumar dalai VIN No.:- MA6BFBANDCT052590 Date of purchase :-19/7/2013 Dealer Code:-EBU029 INVOICE NO:-R00288 {{ 1>Coming to Year of making which you have written that 2013 , I just want to clarify that according to International Organization for Standardization (ISO) in 1979 and 1980; ISO 3779 and ISO 3780. 10th digit of the VIN is the Model year(corresponds to manufacturing year ) & please don’t confuse with 9th digit which is the check digit calculation not used for makers like Citroën, BMW, Renault, Audi, Korean Chevrolets, Fiat and European Fords, among others. Please use below link & attachment for better clarification :- http://www.iso.org/iso/catalogue_detail?csnumber=45844 http://en.wikipedia.org/wiki/Vehicle_Identification_Number Which implies that mine is 2012 Model car. 2>If this vehicle is not available then why it is mentioned in website for customer verification before buying the vehicle .please suggest me how can a customer would be satisfied ,if website showing one feature & actually you will get a lower version . 3>if water leakage has been rectified then why it is not gone through quality inspection before delivery to the customer , I can at least expect this much from a company like GM .(Quality assurance) 4> Also why the left side door has a impression , didn’t it gone through quality inspection . }} I am requesting please help me to get a vehicle of 2013 Model & all quality inspection must done prior to the delivery to the customer .

I am requesting please help me to , get a vehicle of 2013 Model,with seat height adjustment & all quality inspection must done prior to the delivery to the customer/me .

Complainant Information
name- rkd560