My credit card of citibank was lost and I filed a complaint which was mis-used by 1300/- but still citibank didn’t close my account and keep on putting late fee and interest on that after it was build up so much they denied listening to me and finally i had to deposit my cheque which i paid within the next due date amounting 4939 for which I received a message also from their end. But again the next month i received a statement stating the whole amount due with late fee etc on that. when I approached them they said the cheque releasing took 7 days of time. Normally a cheque is released in 2 days of time but they took 7 days which was their fault and they are asking me again to pay the amount. I am really harassed and emotionally tortured by their behavior and would like to strictly complaint for them.

I am really harassed and emotionally tortured by their behavior and would like to strictly complaint for them. Plz help me solve it. I have paid loss of 4939/- and again they are asking for more money of late fee and interest.

I want my money to be returned and all the unnecessary fee to be removed and my account to be cleared.

Complainant Information
name- vini e-mail vineeta112@gmail