on thursday 06/08/2014 21:00 pm ist apporax i started making a reservation for new delhi to ranchi, indigo flight and everything was correct, the total fare was shown to be apporax around 13000, around 21:10 my first payment was declined due to errors in the card and at the same tim my grandfather received a call from clear trip since his number was entered, and the calling person asked us to proceed with another card on the same link, to book, and promised to offer assistance, as soon i entered another card details everything was correct but the total payment deducted was 26000 that is12000 something extra as other charges, at 21:17 when everything was confirmed.. the scammers now tell that the rate fluctuated in this 7 minutes only and they notified me by mail. but i am uploading my internet historyalso and nothing reflects changes firstly, they fooled my grandparents taking advantage of their old age, a amount of 12000 is not small and it’s seriously harassing my grandparents, they promised to send the it logs for clarification, but 6 days and no logs are sent, primarily because what they claims aren’t present there, there website clearly mentions cancellation charges of rs 250 per passenger, but their customer care tells it’s 500 now, also they aren’t providing any convinience here and yet charging a convience fee of 180 per passenger look at the history attached 21:07 to 21:17 they said price fluctuated nothing shown during the booking and charged extra, the guy calling must have the prior knowledge of same

Seriously harassed grandparents senior citizens who are above 70 years of age and even do not have pensions, Meantal dilema for 2 days due to heavy cheating, since clear trip staff personally called before booking

Email Id: sheetanshu.sinha@outlook