Sub- Breach of contract by Club mahindra to charge wrongful extra amount beyond agreed written terms. Membship Club Mahindra (written as CM hereafter)- ID 2340838 since May 2011 Facts-In May 2011, Gunjan Dutta made me member of CM for one bedroom red zone on the price of Rs 4.65 lacs and ASF of Rs.12629 payable in 2102 Feb on holiday start period. The authencity of the prices of the same was confirmed by his the then manager Mr Bhardwaj and subsequently by thier welcome latter, attached herewith for your ready reference, and welcome call by their realtionship management deptt recording of the same must be avilable with thier RMD deptt. In March 2012, I recd an invoice from Club Mahindra for Rs. 13593 in place of Rs12629 as mentioned in thier documents ,subsequent mails and welcome call. This was highlighted to the concerend deptt and after much telephonic discussions and e mails,the additional amount was waived off and under protest I made the payment of 12629 .I protested thru a call to Isha Adhikari that it was term and condtion of contract and can not be waived by them the recording of the call will be avilable with Club Mahindra after 26th March 2012. In March 2013, I recd an invoice for rs. 15091 for ASF amount with an increase of 8% due to increase in CPI by Reserve bank of India on last ASF amnt and which as per the calculations, should have been 13629 .I brought up the the issue for correction before them thru mail and to correctely invoice Rs 13629 incldg taxes. I explained the whole case once again to them alongwith documents and ascanned copy of documents , i have all the emails, wrote to their MD Mr Rajeen Sawhney , Chairman Arun Nanda, Group CEO Mr Anand Mahindra but except VN Gopal noone responds and VN Gopal accpets that it was a mistake but asks me to accept the new amnt of ASf with the possibility of wiver of etra amnt only for this year only or they would terminate my membership with dedcution of the holidays i enjoyed since 2012 as well as regisration benefits. WHen I wanted to know the status of the interest on my membership amount of 4;65 lacs since may 2011 to till date at 15% market rate they are maintaining silence. They have blocked me from avilaing further holidays till i make the payment of ASF as they demanded although my membership amnt is still with them.

Relief I want-. I have been blocked from enjoyingthebenefits of membership although they have my 4.65 retained with them. 2. If i discontinue my mebership then they would deduct a major part from 4.65 lacs with their own rates along with registration benefits while they are responding to my request for 15% rate of interest on my 4.65 lacs membership fee. Similarly they have not mentioned abt refund of my last years ASF of 12629 with interest if they are deducting the accommodation tarriff for the holidays i have stayed in thier accommodation. 3. Thie highhandedness and adamnet attitude, non customer friendly attitude , fraudulent behaviour has made my two past two years miserable and frustrating in writing mails speaking to their executives and meeting their executives. 4. They have been threatening meto accept whatever amnt they have invoiced me and accept thier instructions dishonoring thier own agreed and signed terms and by calling them MISTAKES while all the facts claerly indicate that it was agreed terms confirmed by the membership amnt, welcome letter ( scanned copy attached herewith), welcome call( recording avilable with them)subsequent mails. 4.Unfriendly and apathy shown by thier MD, Chariman and Group CEO towards the request of their member towards the organisational adamency, fraud and breach of contract by honoring the conditions which supports them anything or condtion which does not support their wrong intentions to loot the hard earned money of mine they call that as thier mistake and dishonour it. 5. they are intentionally disrespecting the law of the land and constituional rights of consumer to take away the money of the customer, if not stopped than they would keep looting the monmey of customer.

Complainant Information
name- arvindpachauri