I had pre-closed my Home Loan Account No LBDEL00000384183 with the Bank by paying the full amount of dues along with committment charges. Now, the Bank is not returning my Original documents including Title Deeds of the property and Conveyance Deed and other documents in Good condition. All the documents have been mutilated and torned up. I have also lodged a written complaint with the Faridabad Branch, Sec-16 duly received and acknowledged by Mr. Saurabh Tiwari, Customer Account Manager who has not responded properly. Bank in not taking the responsibility of the mischief which has caused in loosing the significance of these documents and an unwarantted harassment to me which resulted in a loss of time, effort and money.

Now, I have approached your honor for a redressal and compensation in order to make good the damage/loss caused to me and leave a lesson for the bank not to repeat such unlawful act and make fool of innocent customers.

Thanks,

Ramesh Kumar Ahuja
1328/Sec-28,
Faridabad
9810866494
0129-4045360
E Mail: rkahuja_ca@yahoo.co.in