Respected sir, I have purchased smart phone Ubislate 7c+ in march online from Datawin innovation but when i recived the artical it is not working properly so i Connected their customer care .They told me to returned it back to them. They will exchange it but it is now two months they are not entertaining my call even always saying that call us after two days.Now even they are not picking my call. Following is my product detail and speed post detail (though which I returned my product) (PRODUCT DETAIL) SMART PHONE UBISLATE 7C7 S/N : P314130540260691 IMEI : 911303700032416 WIFI : 00:48:05:00:9b. (postal details) SP IARI POST OFFICE (110012) ED 781798825IN TO DATAWIN INNOVATION,563 EAST MOHAN TAXES RS 11:00CC TRACK ON WWW.INDIAPOST.GOVT.IN. PLEASE look in to this matter and help me.
I want my money back with interest as give me new product with compensation.
Complainant Information
name- PRANAB22
Dear PRANAB22,
kindly share your contact details on techsupport@datawind.com our customer care executive will call you shortly and address your issue.
Regards,
Datawind Innovations.