Airtel is having the habit of deducting amount from users, for which i am not availing any facility enabled. on 03-01-2012 i received an message that an amount of Rs.10 is been deducted fro sms subscription from your account which i have never started. then again i on 04-01-2012 again amount of Rs.10 was deducted for same service. when i call the customer support they started give evasive answer that their server is down, you check it after 8 hours, and not only that afterwords they started behaving funny like they were saying that they could not here me even after calling 8 to 10 times.