Dtdc – Item not delivered to consignee in two months

consignment no Z88204508 picked up from Mathura for delivery at Patna. Though they are claiming delivery but unable to show POD. Consignee not got delivery. Email correspondence made to DTDC through their corporate portal . consignee name and address- Manoj Prasad, Works – Manager, Maurya Motors Ltd. Deedarganj, N.H.-30, Patna – 800008 Mobile No. – 09263632701 Got twice reply from their senior executive Sophia but after 1 month no result. Cost of consignment 15k rs appx.. mail id CSS.CO@dtdc.com. I have all email correspondence copy with me.

The cost of the switch is appx 15k. One vehicle is off road for 2 months due to this. Consequential damage might be 75k.

Get back the item and heavy penalty on DTDC courier.

Complainant Information
name- sougata105178

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