DTDC – Not Delivering Product on Time

Dear Sir, I have sent the parcel through DTDC on 4th of Aug from Delhi to Mumbai. I was charged 150 Rs so as to deliver the package ASAP. It reached to Mumbai on 6th however it was never delivered to person till now. From 6th till now it is being held at : Office Name : FORT MUMBAI BRANCH Address : ONLOOKER BUILDING, GROUND FLOOR,, OPP AXIS BANK, PM ROAD, FORT, MUMBAI Pincode : 400001 Phone : 022 – 32909307/ 32082978 / 32088812 Email : css.fort@dtdc.com The tracking ID of package is Z28198872. I have sent two reminder emails and then after two day they have replied that they are working on it that too when I have called them. Sir, in the package, there was nothing valuable in monetary terms however it had great sentimental values. The package contained Rakhi that was sent from a sister to his brother who is serving in defence and these small tokens are the sole reminder for them who could only meet there family twice in a year. I want my money to be refunded and would leave upto you as what fine you want to impose on the company. Thank you Vikas Chhaunkar

I want my money to be refunded (Rs. 150/-) and would leave up to you as what fine you want to impose on the company.

Email Id: vikas.chhaunkar@gmail.

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