I have purchased my ZMR on 28/06/2010 from Niksia Group, Authorized Dealer for United Agency, Pune I have been facing the following problems since purchase: 1. Engine Knocking 2. Neutral gear finding problem 3. Excessive vibrations (more than other motorcycles of the same model with similar running) 4. Excessive knocking after engine heats up in a traffic jam (bike cannot be ridden above 40kph in this case) I had repeatedly pointed out these problems at every service interval, but they have been neglected by the service centre, Automark Motors (02032535346), Paud road, Pune. Please Note: 1. I have let my bike be with the service centre for one whole week at times. 2. I have insisted that the mechanics test ride my bike for a few kilometers before delivering it to me. 3. I have never pressurized them to deliver my bike before time. 4. I have been using Shell Super Unleaded petrol for the past one year and Shell Synthetic oil, to eliminate knocking due to adulterated fuel. After having dones with my scheduled six services, I have since then decided not to get my bike serviced at that service centre. I have serviced my bike at other authorised service centres (Castrol, Paud Road and Aher Auto, Hero Motocorp, Kasba Peth) highlighting the above issues, but they still persist in my bike. each of them have given me the same answer. I have thus come to the conclusion that I have been sold a defective motorcycle. This has caused me mental agony and cost me my time and money for the past two and a half years, hence I request that my bike be replaced completely.

Replacement of faulty motorcycle.

Complainant Information
name- shashankshirole