To, Date: 22nd September, 2011
The Head of Department,
Customer Service,
Reliance Life Insurance Co. Ltd.

Subject: For the cancellation of Policy No. 18799987, 18800051, 18800013 & 18800078 on the name of Mrs. Anu Khamesra & transfer of amount.
Dear Sir/Madam,
With reference to the above subject, I took policies from the company on 28th march, 2011. But after looking at the charges of policies, I requested for cancellation of Policies on 14th April, 2011. Then I went out of station for some personal work, when I came back no action was taken on the application. Then again on 27th June, 2011, I gave the cancellation application, against which the application was rejected & I received the letter from the company that Free-Look period is over, so cancellation cannot be done.
I processed all formalities on time but the company did not process my application. I was befooled. When I took the Policy, I was promised about good services but I am sorry to say that the services are not in accordance with promises given.
For taking money, I went many times to the office & also called them because of which I suffered from many physical & mental troubles, for which your company is responsible. I did not except this kind of service from the premier company of the country.
So, I request you to cancel my policy & transfer my amount soon. Otherwise I will have to take legal action for which company will be responsible.
Thank You.

With Warm Regards
ANU KHAMESRA
Policy No. – 18799987, 18800051, 18800013 & 18800078
Mobile:09414167948