I purchased one Ganesh sattu of 200g (Product of Ganeshfoods) from local grocer Paul Stores (Prop-Bikash Paul),B.M.Saha Road,Nandankanan,Hindmotor-712233,Hooghly (WB.The packet was without Batch No.,Pkd & Exp date,MRP (inclusive of all taxes).Immediately on 20.12.2013 I mailed complaint to “ganeshcare@ganeshfoods.com”.They are so indifferent into the matter that they phoned me on 31.12.13 & mailed me that their representative will visit.Till now none has visited.I further mailed on 08.01.2014,telephoned on 10.01.2014 over 033-40157900 around 6pm & again mailed on 11.01.2014.But yet they have not contacted me either over phone or mail.As per Govt. of India rules it is mandatory to print Wt,B.No.,Pkd & exp dates,MRP (inclusive of all taxes) on the body of a sealed packet.They are violating the rules,so immediate necessary action be taken against them.
I want immediate action against the company for violation of Govt. rules, replacement of the product and compensation of at lease Rupees twenty thousand (Rs.20000/-) or whichever you deem as because none know how old the product is or whether it is adulterated.And whether any life will be in danger on eating the same.
Complainant Information
name- yoga